In general, clearance delay information is available from the detailed tracking page, including the reason for the delay and recommended action. Did this information help you? Hi folks - I have a package or group of packages (at most this would be 3 or 4 boxes) coming from China. Check the address and tracking number carefully to ensure no errors on your end. I called customer service and she couldn’t really tell me anything except it hadn’t been released from customs yet. We would like to show you a description here but the site won’t allow us. Includes tracking meanings and action steps for 2025. Seller said FedEx picked it up before the new year holidays, but it most likely won't be shipped until sometime between the 5th-8th of February. If additional information is required from the shipper or recipient, FedEx will attempt to contact them. I asked them what the hell is going on and they answered me just keep tracking I ordered some custom Cables from CableMod, the package shipped out on the 24th and has now been stuck in Guangzhou China for the last 5 days. Aug 23, 2021 · The problem isn't FedEx itself and yes I cringe when its FedEx that's handling my packages. Contact the seller to confirm shipment dispatch and request updated tracking info. I paid Express shipping through FedEx and it’s causing so much trouble to me because I need my package asap. Hello, I have a shipment that seems to be stuck in the indicated FedEx facility. See where your parcel is, when it’s due, and its delivery progress in one place. This article will answer all the questions like why, what, and how the packages get stuck in customs and how to prevent Oct 18, 2025 · Complete order delay FAQ by brand and carrier. Anyone else have packages stuck at FedEx in Grove City? Have dog food from Tractor Supply, a shipment from Sam’s Club, and a Christmas gift from Men’s Wearhouse all stuck there. I suggested to XTIA to switch to DHL, but without any response. The frequency of scans may vary and it is not unusual for a shipment that’s on its way to go more than 24 hours without an update, especially during periods of long travel. My package has been stuck in customs clearance for 5 days, even though I completed the individual customers clearance authorization on day one. To receive ongoing status updates for your package, activate tracking notifications. Your first action should be to contact whoever has shipped your goods. 00 for express shipping and the delay is causing great stress, courier is FedEx and all the other people saying this is often an issue made me dislike this courier service. Visit our Small Business Center for shipping options, tracking tools, and marketing tips. I am not able to get in contact with Get detailed FedEx tracking updates with Ship24. The rep today mentioned I could pick it up myself at the DHL center and forgo the shipping to speed things up. Dec 14, 2025 · Can someone help me with delays and no updates for international shipments? Customs is usually updating the carrier what is required when I ship via fedex. Aug 17, 2024 · If you‘ve ordered a package from China that seems to be stuck at "Departed FedEx Location Guangzhou CN," this detailed guide can help provide clarity on what‘s going on. Check our shipping service alerts for updates. Hopefully it won't take forever : ( We would like to show you a description here but the site won’t allow us. For FedEx shipments, use their customer service to inquire about status. Oct 18, 2025 · Shipments may be stuck in limbo as UPS, FedEx, DHL Express and other shipping companies seek the information required to adhere to new tariffs, including whether a product contains wood or That sucks. Delays often occur due to customs clearance or logistical hold-ups. How do I get a package out of customs? Shipments are held at customs to ensure they satisfy export or import regulations. It arrived there on Sunday and since then, with the exclusion of Monday, I have had daily scans from that location as "In-Transit". ) They have been stuck in Anchorage, AK since 9/13/23 and the process toward getting this package shipped to me has been mind-numbing. Recommended action: Shipper or consignee must provide a country specific form or self-clear shipment. This may be due to missing or incomplete paperwork, waiting for clearance instructions or because the authorities may need more information to clear Customs and clearance delays occur for a variety of reasons. Our team is happy to help. The contents are sprayers and spray tubes for bottles (so, nothing odd or controversial. Here are some things you can do: Jul 9, 2024 · Find why your packages get stuck in customs, common reasons behind the delays, and practical solutions to ensure smooth delivery. Mine's stuck in Shanghai since the 27th, since then it's been "Operational Delay". This may be due to missing or incomplete paperwork, waiting for clearance instructions or because the authorities may need more information to clear .

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